Unfortunately, filling these static and long digital forms are just as tedious as the paper ones, and for many surgeons, sometimes even more onerous and cumbersome to fill. Most electronic medical record systems integrate surgical order forms. These challenges are not unique to paper-based scheduling forms either. For instance, surgeons may be aware of the limitations of a particular surgery location, but that information may not have been passed on to the scheduler in time. In some cases, the errors creep into the case documentation because not all stakeholders have the same information available. These seemingly minor errors can result in serious case mismanagement, as well as significantly reducing the efficiency and profitability of the operating room. Incomplete forms or missing informationĬountless surgeries have been delayed or even cancelled due to incomplete forms, missing patient information, and other mishandled details. Additionally, with an intelligent posting system using tools like the ones built into CaseCTRL, you can wipe out the risk of transcription errors and also the potential for lost posting sheets.ģ.
By automating notifications and communications to all stakeholders, you can dramatically reduce the possibility of human error when it comes to scheduling surgery. Busy and overworked staff may pass on messages or make edits to surgery schedules or information that is not received by every stakeholder involved in the surgery.Īgain, automation is the answer. In many healthcare facilities, the reliance on paper forms or emails for surgery scheduling means that it is unclear where overall responsibility for case management lies. In this blog, we’ll break down the four most common issues in surgery scheduling and explain how ASCs and other healthcare facilities can solve them. In fact, scheduling issues could well cause a patient to seek surgical care with another provider, resulting in lost revenue and possible damage to the ASCs reputation. As well as increased inefficiency, the issues caused by paper-based, old-fashioned surgery scheduling can result in cancellation and delays of surgery, unused block time, dissatisfied patients, and overall case mismanagement. Plus, the general reliance on paper or email forms makes it much harder to communicate complex surgical plans, timelines, and resource needs in busy healthcare facilities.Īs a result, details can be mishandled and information overlooked, resulting in additional, avoidable work by the scheduler – and sometimes also by the surgeon. Much of the information is siloed as it’s held by only one person. Often, the surgical scheduling process relies heavily on the hard work of lone surgical schedulers. Anyone who works in an ambulatory surgery center is familiar with how challenging and frustrating the process of scheduling surgery can be.
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